Write a letter to the airport manager, about a flight that you missed for your business trip because of problem that occurred at the airport. Please explain in your letter
• what was the problem ?
• what happened as a result of the missed flight?
• what would you like him/her to do about it?
Dear sir,
My name is Nisha Garg. I am writing this letter to apprise you an incident of gross mismanagement by the airport staff members which lead to many passengers missing an indispensable flight to Bangalore on 16th of May.
Due to an utter confusion among your subordinates, a few passenger's luggage(including mine) was boarded into another domestic flight to Bombay. By the time we received our baggage, the plane to Bangalore had already taken off. Intense altercation with the airport staffs ensued for adjusting us in another flight but to no avail.
Consequently, I missed an inevitable business meeting with our client which was to take place the next morning. Because there was no other flight scheduled to Bangalore in the next 24 hours, I could not reach Bangalore on time. This has costed our company dearly in terms of revenue and the business loss.
Writing on behalf of all the fellow passengers who are livid, I would like you to take stringent action against the irresponsible employees. Furthermore, all the passengers who missed this flight should be reimbursed by the airport authority.
Looking forward to seeing some serious actions being taken against this untoward incident.
Yours faithfully,
Nisha Garg
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