You are a high school teacher. A student of yours has just graduated with excellent marks from high school. This person wants to find work. | CELPIP TASK-1 EMAIL

 You are a high school teacher. A student of yours has just graduated with excellent marks from high school. This person wants to find work.

Write an email to this student in about 150-200 words. Your email should do the following things:

• Explain how you feel about her high school grades.

• Explain why a college education is good.

• Explain why going to work instead of college is unwise.

Dear Aniket,

Congratulations on your outstanding achievement! Scoring 96% in high school is truly commendable, and I am genuinely proud of your hard work and dedication. However, I recently learned that you are considering working instead of pursuing higher studies. While I understand that circumstances sometimes lead us to difficult decisions, I strongly encourage you to reconsider.

With your brilliance and academic excellence, college can open doors to greater opportunities, shaping your future in ways that a job at this stage might not. Even though alternative education options exist, the experience and exposure gained through college are invaluable.

Having spent 20 years in teaching, I have seen firsthand how higher education broadens horizons and paves the way for success. While financial challenges can be daunting, there are scholarships and support systems that can help. If you need guidance, I’d be more than happy to assist you in exploring your options.

You have a bright future ahead, and I truly believe in your potential. Please feel free to reach out anytime. Wishing you all the best!

Best regards,
Rajat

You ordered a custom-made piece of furniture online, which arrived damaged and not as described on the website. CELPIP TASK-1 EMAIL

 FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

You ordered a custom-made piece of furniture online, which arrived damaged and not as described on the website.

Write an email to the online store’s customer service in about 150-200 words. Your email should include the following things:

• Mention the order date and details of the item purchased
• Explain the condition of the furniture upon arrival and how it differs from the product description
• Demand a replacement, repair, or refund for the unsatisfactory item

Dear Customer Service Team,

I am writing to formally express my dissatisfaction with my recent purchase from your online store. On 17th June, I ordered a custom-made sofa, order number 6, based on the detailed specifications provided on your website.

Upon arrival, it was immediately clear that the item was not only damaged but also failed to meet the advertised description. Specifically, I noticed deep scratches, dents, color mismatches, poor material quality. These issues significantly impact both the functionality and aesthetic appeal of the product, making it unsuitable for its intended purpose.

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

Your immediate attention to this matter is crucial. I look forward to your swift response, outlining how you intend to rectify this situation to uphold the standard of customer satisfaction your company purports to maintain.

Sincerely,

Nisha

You signed up for a yearly subscription to a digital magazine based on a trial issue that was impressive, but the subsequent issues have been lackluster and not up to the mark. CELPIP TASK-1 EMAIL

 FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

You signed up for a yearly subscription to a digital magazine based on a trial issue that was impressive, but the subsequent issues have been lackluster and not up to the mark.

Write an email to the magazine’s subscription department in about 150-200 words. Your email should include the following things:

• Indicate when you subscribed and what influenced your decision
• Describe how the later issues failed to meet your expectations
• Request a partial refund or an extension of your subscription with assurance of improved quality

Dear Subscription Department,

I am writing to express my disappointment with the digital magazine issues I have received since initiating my annual subscription on 17th June. My decision to subscribe was largely based on the quality of the trial issue, which I found engaging, informative, and well-edited. However, the subsequent issues have not maintained this standard.

The recent editions seem to lack the depth, creativity, and polish that were evident in the trial issue, significantly diminishing my reading experience and leaving me questioning the value of my subscription.

Given this discrepancy, I would appreciate a resolution to address the gap between expectation and delivery. I kindly request either a partial refund for the remainder of my subscription or an extension of my subscription period, along with assurances of improved content quality moving forward.

I look forward to your prompt response and a satisfactory resolution, reaffirming your commitment to delivering high-quality content to your subscribers.

Sincerely,

Nisha

You enrolled in an online language learning course that promised interactive and engaging content but found the course material outdated and the interaction minimal. CELPIP TASK-1 EMAIL

 

FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

You enrolled in an online language learning course that promised interactive and engaging content but found the course material outdated and the interaction minimal.

Write an email to the course provider in about 150-200 words. Your email should include the following things:

• Mention the date of enrollment and the platform used for the purchase
• Express your dissatisfaction with the course content and lack of promised interactivity
• Suggest how they might improve the course or offer compensation.

Dear Mr Nidheesh, 

I hope this email finds you well. I am writing to express my disappointment with the online language learning course I enrolled in on 17th June, purchased through your tube channel. The course was advertised as providing an interactive and engaging learning experience, which was a key factor in my decision to enroll.

However, I have found the course content to be outdated and not reflective of contemporary language use. Additionally, the level of interaction and opportunities for practical application have been minimal, making the learning experience far less engaging and effective than expected. These shortcomings do not align with the course’s advertised claims, which is quite disappointing.

Given these concerns, I would appreciate if you could take steps to either update the course content to ensure it is current and interactive or offer a form of compensation, such as a partial refund or credit toward a more suitable course within your offerings.

I appreciate your time and attention to this matter and look forward to your response.

Best regards,
Nisha

You purchased a new software program for project management that promised to streamline your workflow but found it to be buggy and inefficient. | CELPIP TASK-1 EMAIL

 

FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

You purchased a new software program for project management that promised to streamline your workflow but found it to be buggy and inefficient.

Write an email to the software company’s support team in about 150-200 words. Your email should include the following things:

• Specify when and from which platform you bought the software
• Explain the issues you encountered and how they affected your productivity
• Ask for a resolution, such as a refund, a fix, or an alternative solution

Dear Support Team,

I am writing to express my concerns regarding the project management software I purchased on February 5, 2024, through your official online store. Despite its advertised benefits, the software has been plagued with persistent issues that have significantly disrupted our workflow.

Since installation, I have encountered frequent crashes, data synchronization errors, and an unintuitive user interface. These problems have severely impacted my team’s productivity, leading to delays and frustration.

Given the critical nature of these issues and their impact on our operations, I kindly request an immediate resolution. I am open to a few options: a full refund, the provision of an update or patch to rectify these bugs, or the recommendation of an alternative solution within your suite that meets our needs without compromise.

Your prompt and effective response to this matter is crucial. I look forward to a resolution that will mitigate the inconvenience caused and restore my confidence in your company’s products and customer service.

Sincerely, 

Nisha

You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised. | CELPIP TASK-1 Email

 FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

You recently subscribed to an online meal delivery service that promised healthy, gourmet meals. However, the meals delivered were not as advertised.

Write an email to the customer service department in about 150-200 words. Your email should include the following things:

• Mention when and where you subscribed to the service
• Describe your dissatisfaction with the meal quality and presentation
• Request specific actions to address your disappointment

Dear Customer Service Team,

I am writing to express my disappointment with the meal delivery service I subscribed to on January 1, 2024, through your website. Your company’s promise of gourmet, health-conscious meals was a key reason for my subscription, but unfortunately, the meals delivered have not met these expectations.

The quality and presentation of the meals delivered to my residence have been markedly subpar, failing to align with the gourmet standard advertised. The ingredients appeared lackluster and not of the premium caliber expected, while the meal presentation was decidedly uninspired, detracting significantly from the dining experience.

In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of the meals dispatched to customers, ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the meals already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence.

I trust that you will take these concerns seriously and respond promptly. Your commitment to resolving this issue will determine my decision regarding the continuation of my subscription.

Sincerely,

Nisha

In April your uncle lent you $10,000 for a downpayment on a house. You promised to pay him back the full amount in September; however, some unexpected expenses have come up CELPIP TASK-1 SURVEY

 In April your uncle lent you $10,000 for a downpayment on a house. You promised to pay him back the full amount in September; however, some unexpected expenses have come up

and you will only be able to make a partial payment in September. Write your uncle an email and do the following things:

• Explain to him why you cannot pay him the full amount in September. 

• Tell him the amount you can pay in September.

• Tell him when you will pay the remaining part of the loan.

____________________________________________________________________________________________

Dear Uncle,

I hope you’re doing well. I want to sincerely thank you for your generous support in helping me with the down payment for my dream house. Unfortunately, due to unexpected circumstances, I’ll only be able to make a partial payment in September.

I was recently hospitalized due to health issues, which resulted in high medical expenses. Additionally, my salary was reduced because of my absences from work. 

As a result, while I had originally planned to return $10,000 in September, I’m currently able to deposit only $500.

I assure you that I will settle the remaining balance by the first week of December. I truly appreciate your understanding and patience during this time.

Thank you for your kindness and support.

Best regards,

P. Sahu

Your local gym has been experiencing issues with overcrowding during peak hours. Write an email to the gym manager suggesting improvements to address this issue. CELPIP TASK-1 EMAIL

FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

 Your local gym has been experiencing issues with overcrowding during peak hours. Write an email to the gym manager suggesting improvements to address this issue.

•Describe the problem with overcrowding at the gym.

•Explain how this affects the gym experience for members.

•Suggest specific strategies to alleviate the overcrowding issue.

Dear Gym Manager,

I hope you are doing well. I am writing to express my concern about the overcrowding issue at our gym during peak hours, which has been affecting the workout experience for many members.

As most people prefer exercising before or after work, the gym tends to become overcrowded during early mornings and late evenings. 

Despite the ample space and equipment available, members often struggle to access machines, and trainers find it challenging to assist everyone effectively. This lead to not only frustration but also impact overall motivation.

Perhaps it would be beneficial, if a time-slot system is introduced to regulate member flow and increasing the number of trainers during peak hours to provide better support. These measures could help create a more organized and efficient environment for all.

I appreciate your time and consideration and look forward to any steps you may take to enhance the gym experience.

Best regards,


Rajat Sharma

The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for CELPIP TASK-1 EMAIL

 

FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

The local supermarket you shop at has recently done some renovations to improve the appearance of the store; however, the layout of the store is completely different now, and it is hard to find the products you are looking for. 

Write an email to the store manager and do the following things:

• Congratulate him/her on the store’s new appearance.

• Complain about the new layout of the store.

• Offer a suggestion on how the store could be improved.

Respected Sir,

Congratulations on the successful renovation of the store! The new layout has given the store a fresh and modern look, along with improved space management. However, I wanted to bring to your attention some challenges that customers and staff are currently facing due to the changes.

While the renovation has optimized space, customers are finding it difficult to locate items as the aisles are not properly assigned, and racks are not labeled. Additionally, store assistants are also struggling to guide customers effectively, as they are unfamiliar with the new placement of materials. Although the inventory is well-stocked, the lack of a clear location system is causing confusion.

To improve the shopping experience, I strongly recommend implementing corrective measures Firstly, numbering Aisle 1,2,3 and so on. Secondly, labeling sections clearly for example, Asian food, Pasta, Drinks, Toiletries etc. Thirdly, introducing a structured inventory system to track product locations. Fourthly, Providing walkie-talkies for staff to communicate efficiently. On top of that, conducting training sessions for store assistants to familiarize themselves with the new layout. 

I hope you will take immediate steps to address this issue, and I look forward to your response and updated changes on the floor.

Sincerely,

P. Sahu