You signed up for a yearly subscription to a digital magazine based on a trial issue that was impressive, but the subsequent issues have been lackluster and not up to the mark. CELPIP TASK-1 EMAIL

 FORMAT OF PROBLEM + SUGGESTION EMAIL 

Dear…

•I am writing to express my disappointment with the / I am writing to express my concerns regarding the…. 

•over the past month, …. ………….   

While……. 

• In light of this, I request immediate remedial actions. Firstly, a comprehensive quality assessment of…. , ensuring they meet the advertised standards. Secondly, I seek an appropriate compensation for the….already received that were not up to par. This gesture would not only acknowledge the discrepancy but also demonstrate your commitment to customer satisfaction and service excellence. 

OR 

Given these serious issues, I demand a prompt and satisfactory resolution. I expect either a replacement of the item to match the quality and specifications originally advertised, a repair to address the damages and discrepancies, or a full refund for the unsatisfactory item received.

• I trust that you will take these concerns seriously and respond promptly. 

Sincerely, 

You signed up for a yearly subscription to a digital magazine based on a trial issue that was impressive, but the subsequent issues have been lackluster and not up to the mark.

Write an email to the magazine’s subscription department in about 150-200 words. Your email should include the following things:

• Indicate when you subscribed and what influenced your decision
• Describe how the later issues failed to meet your expectations
• Request a partial refund or an extension of your subscription with assurance of improved quality

Dear Subscription Department,

I am writing to express my disappointment with the digital magazine issues I have received since initiating my annual subscription on 17th June. My decision to subscribe was largely based on the quality of the trial issue, which I found engaging, informative, and well-edited. However, the subsequent issues have not maintained this standard.

The recent editions seem to lack the depth, creativity, and polish that were evident in the trial issue, significantly diminishing my reading experience and leaving me questioning the value of my subscription.

Given this discrepancy, I would appreciate a resolution to address the gap between expectation and delivery. I kindly request either a partial refund for the remainder of my subscription or an extension of my subscription period, along with assurances of improved content quality moving forward.

I look forward to your prompt response and a satisfactory resolution, reaffirming your commitment to delivering high-quality content to your subscribers.

Sincerely,

Nisha