CELPIP FORMAL EMAIL
Task-1
27 min (150-200) words
Dear Sir/Madam,
• I am writing to….
•First bullet point answer
•Second bullet
•Third bullet
•Looking forward to hearing from you
Regards,
SUGGESTION : perhaps it would be useful if…
May I suggest implementing….
To improve the shopping experience, I strongly recommend implementing corrective measures
SAMPLE ANSWER
Question: Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work.
Write an email to your manager in about 150–200 words.
Your email should do the following things:
Apologize.
Explain why you don’t have time to help out.
Suggest a way to solve the problem.
Dear Mrs. Vanna,
I am writing to apologize for not being able to complete the task you assigned me today of working at the reception desk while Linda (the Receptionist) is on her lunch break.
Although I really enjoy tasks that fall under a receptionist's role, as I love to help clients and answer their queries, this time I feel more engaged in a different task, which I must finish as soon as possible.
Since I am the only one available from the sales department today, and I have to submit a presentation this evening based solely on last week's sales data, I would like to stay focused on my current task to complete it within the given time frame.
Perhaps it would be useful if someone from the HR department could handle this situation better. There are a couple of people I feel are more suitable for this role. You may wish to ask Shivani (HR Manager), who might be able to assist you with assigning it.
I hope you understand my situation and consider my request.
Thank you for your time and understanding.
Regards,
Nisha Garg
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